Shipping policy

We understand that as a wholesale stockist, timely and efficient shipping is essential to your business. Therefore, we have developed a comprehensive shipping policy to help ensure that you receive your products quickly and hassle-free.

All orders are processed within 1-3 business days. Orders received after 12:00 PM AEST may not be processed until the following business day. Please note that we do not ship on weekends or holidays.

Shipping rates are calculated based on weight and destination. We offer several shipping options, including standard ground shipping and expedited shipping. Please note that shipping times may vary depending on your location and the shipping option you choose.

Please be aware that once items have left our warehouse, it is no longer our responsibility. We use reputable carriers to ensure that your products are delivered safely and on time. Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order and estimate the delivery date.

Please note that we are not responsible for any customs or duty fees that may be incurred for international shipments. These fees are the responsibility of the customer.

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. We value your business and are committed to providing you with the best possible service.